Effective Date: 7/16/2023
Thank you for choosing Sempurna Fitness. This Shipping Policy outlines our guidelines for shipping and delivery of products purchased through the Sempurna Fitness website (the “Service”).
- Order Processing Time a. Once an order is placed and payment is successfully processed, we will begin processing your order within [number of days]. b. Please note that order processing times may vary depending on the product or service purchased. Any specific processing timeframes will be communicated to you during the checkout process or in the product description.
- Shipping Methods and Carriers a. We partner with reputable shipping carriers to ensure the reliable and timely delivery of your products. b. The available shipping methods and carriers will be displayed during the checkout process. Please select the preferred shipping method that best suits your needs.
- Shipping Costs a. Shipping costs are calculated based on various factors, including the destination, weight, and dimensions of the package. b. The shipping costs will be displayed during the checkout process, and you will have the opportunity to review and accept them before completing your purchase.
- Estimated Delivery Time a. The estimated delivery timeframes will vary depending on the shipping method selected and the destination. b. Please note that the estimated delivery time provided is an estimate and not a guarantee. Actual delivery times may vary due to factors beyond our control, such as customs processing, weather conditions, or unforeseen delays by the shipping carrier.
- Order Tracking a. Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track the status of your shipment. b. You can also access order tracking information by logging into your account on the Sempurna Fitness website and viewing your order history.
- International Shipping a. We offer international shipping to select countries. However, please be aware that customs duties, taxes, or import fees may be imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the product or shipping costs paid to Sempurna Fitness.
- Address Accuracy and Delivery Issues a. It is your responsibility to provide an accurate and complete shipping address during the checkout process. We will not be responsible for any delays or non-delivery resulting from incorrect or incomplete address information provided by you. b. If you encounter any delivery issues or have not received your package within the estimated delivery timeframe, please contact us at [contact email] with your order details, and we will assist you in resolving the issue to the best of our abilities.
- Changes to the Shipping Policy a. We reserve the right to modify or update this Shipping Policy at any time, effective upon posting the revised version on the Service. b. It is your responsibility to review this Shipping Policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated Shipping Policy.
- Contact Us If you have any questions or concerns about this Shipping Policy, please contact us at contact@sempurnafitness.com
By using the Sempurna Fitness website and making a purchase, you acknowledge that you have read, understood, and agree to be bound by this Shipping Policy.